Shipping & Delivery

Order Processing

It typically takes 1 - 3 business days for orders to process and leaves our warehouse. Processing times do not account for weekends or holidays. Orders are processed in the order in which they are received. We offer a number of shipping options which can be selected at checkout. Shipping costs may vary depending on weight, postal code, and the shipping method. Remote locations may require additional time for delivery.

Free Shipping

Please allow 1 - 3 business days for order processing and  6- 9 business days for delivery. Your international shipping options will appear on the Shipping Method page of checkout, based on your location. Customs & import fees may apply to some international orders. These fees fluctuate by country and order value, and we have no influence or control over these types of fees. The customer is responsible for all customs and / or import fees. By law, we cannot lower the invoice value or send the order as a gift. But for most items the import tax will be free to most countries, as the value is smaller than required minumn order value, when it's ask for import tax.

Fast Shipping

Fast shipping rates will increase by US$20, and rates will be shown during the checkout process on the Shipping Method screen, prior to payment. Please allow 1 - 3 business days for processing and 2 – 5 business days, depending on delivery location. Delivery times are based on orders placed between Monday – Friday. All orders received after 2 PM PST will begin processing the next business day.

Countries

We proudly ship to over 30 countries!

Order Tracking

When your order is ready to be shipped, you will receive a shipment confirmation e-mail. The majority of our orders are shipped within 1-3 business days after the order has been placed. The e-mail will contain shipment details, your tracking number, and a link to the selected carrier site. To track the order, click on the tracking number located near the bottom of the e-mail. To track an order on 17track.net/en, visit the My Account area. You will need to sign in to access your account information. If you receive your confirmation email after 2 PM PST on a Friday, please allow until the following Monday for tracking to become available.

Shipping Costs & Delivery Times

Standard orders must be placed by 11:59 PM PT to start processing on the next day. Processing time usually takes 1-3 business days and orders will arrive within 8 business days from when the order is processed. 

Business Days & Holidays

All orders process and ship Monday - Friday, excluding federal holidays within the United States. Based on the shipping method selected at checkout, if the order is placed after the cut-off time, it will be processed the following business day.

Packages do not ship from our distribution centers on weekends or the following US holidays:

New Year’s Day
Martin Luther King Jr. Day
President's Day
Memorial Day
4th of July
Labor Day
Columbus Day
Veteran's Day
Thanksgiving
Christmas

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